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Online Application Alpha e-Banking




We are where you are and support you with online application for Alpha e-Banking. 


Please follow the below steps to create an Alpha e-Banking account: 
  • Download the application for the Individual clients form HERE
  • Download the application for the Business clients form HERE
    • You should have Adobe Acrobat Reader on your phone. After you open the application form you should save it at your device and than fill it and save it again.
  • Send the filled application at ebanking.albania@alpha.gr 
Important:

For the application to be successful you need to have registered in our system your personal ID number, phone number and e-mail address.  


  • If the data on the application matches the ones in our system, the operator will proceed with the creation of your e-Banking account. The username and password will be sent respectively by e-mail and sms. After this you will be able to start using the Alpha e-Banking service.
  • If the data on the application does not match the ones in our system (e.g the e-mail you sent the application is not the same as the one in our system) our operator will not proceed further and you will receive an e-mail with refusal reason. Only in this case you will have to visit us in one of our branches to update your data and finalize the application process. 
You may access Alpha e-Banking from the browser HERE or you can download our application on: 






Note:
In order to make transactions through Alpha e-Banking, you need to download the “Alpha Safe Access” application. 
This application generates one time passwords in order to safely authorize your transactions.

You can download Alpha Safe Access: 

  
 



Download HERE the user manual for Alpha e-Banking
Download HERE the user manual for Alpha Safe Access 


Alpha e-Banking Help Desk:
e-mail: ebanking.albania@alpha.gr
Tel:      +355 42 278 736