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Alpha e-Banking

27/04/2020
I want to make different transactions from my account but i do not have and Alpha e-Banking. Can i apply online?

You can apply online but you need to have an e-mail and phone number registered on our banks' system. Please follow the instructions published HERE. For any additional information contact us at 042 278 736



27/04/2020
My account is locked. How can i unlock it?

When you try to unsuccessful log in for 3 times in a row, your account will be blocked. You will need to send an e-mail to ebanking.albania@alpha.gr and request the unlock of your account. Our staff will contact you at the number registered in our system. In case you do not currently have the phone number and e-mail registered in the banks' system the unlock process will not proceed online and you will need to visit one of our branches.

14/04/2020
I forgot my password
You can set a new password through the application. Once the log-in window displays at the right you may click at  “Forget Password” and follow the procedure to set a new password.
27/04/2020
When i try to make a transaction, it requests me a code. Where can i find it?
Apart the Alpha Bank ALB application, in order to make safe transactions you need to download and connect Alpha Safe Access. Read HERE the instructions.