Useful security tips
Useful security tips
• Alpha Bank will never ask you for your access codes in any way (e.g. via phone or e-mail). These codes are strictly personal and you must never reveal them to anyone.
• Select access codes that are not easily guessed and are not being used on other systems and services.
• Keep the access codes confidential in a way that it is not feasible to be disclosed / stolen.
• Sign on to Alpha Web Banking only via the official website of Alpha Bank
(www.alpha.gr) and never via other links appearing on other websites, search engines or e-mail messages.
• Verify the validity of the Alpha Web Banking page and the security certificate by clicking on the lock icon in the address bar of the browser.
• Update your PC with the latest versions and security patches of the operating system (e.g. Windows) and the browser (e.g. Internet Explorer, Firefox).
• Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities.
ATTENTION ! There are malicious programs which could be installed unintentionally at your PC, trying to steal access codes. If, during your sign-on to Alpha Web Banking, you notice any “unusual” messages that drive you to re-enter your access codes, stop the procedure. Call our Customer Service at 00355 22 78 736 and/or have your PC cleaned from viruses and other malicious software with which it may have been infected.
• Ignore and delete immediately «suspicious» e-mails that ask you to provide your personal data, include links or attachments.
• For more information about the security of the e-transactions, press HERE