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Statement of the Chief Executive Officer of Alpha Bank Albania Mr. Georgios Papanastasiou
News Cover Photo

Dear Customers,

Given the unprecedented situation that Albania and the entire world are facing due to the new virus Covid-19, the health and wellness of our Personnel and our Customers remain a top priority for Alpha Bank Albania.
We have already taken all necessary safety measures according to the guidelines of the Ministry of Health, and our Branches are fully operational to serve you. We might not be able to shake hands this time, but we will still provide you with the best possible service seeking solutions to your needs, as always. We fully support you through our alternative channels such as our wide network of POS terminals, free e-Banking and ATMs, which are daily monitored to ensure cash sufficiency. 

From Wednesday, March 18, 2020, a number of our Head Office staff will work remotely from home, in accordance with our health precaution measures, while the rest will continue to work under strict sanitary procedures from our offices and Branches. Internally, we will make full use of technology, including, among others, video-conferences, in order to avoid crowded meetings and transport as much as possible.

We will continue to monitor developments closely and inform you accordingly through all our communication channels.

At this moment, I would like to express my appreciation to all Employees of Alpha Bank Albania, for the commitment and dedication they have shown from day zero, in order to continue to provide services to our Customers.

The Albanian people have shown a high level of solidarity these days, respecting the guidelines set by the Authorities, which makes me optimistic that all together we can win this battle and soon return to normality.

Stay home and be safe!

Georgios A. Papanastasiou
Chief Executive Officer
Alpha Bank Albania SH.A